Help

Select Items for Purchase

You may select any of our products for purchase. Bulk quantity discounts are automatically applied when eligible items are added to your cart. If you change your mind about an item, you can remove it from your cart before checkout.

When you select Place Order, any item that appears in your cart at that time will be charged to your credit card and shipped to the address you provided, using the shipping method you selected.

Payment

Orders must be charged to a major credit card. Please enter your card number, expiration date, and billing information carefully. You will have an opportunity to review your completed order before submitting it.

Shipping Terms

We ship to addresses throughout the USA, except PO Boxes. We generally offer the following shipping methods:

All shipping dates are estimates only. If you must have your order by a specific date, please call or email us before placing the order so we can confirm whether it can ship in time.

Pre-orders placed before a product’s release date will be sent by standard shipping as soon as the product becomes available. Please refer to the individual product page for expected availability.

Express and Next Day orders placed Monday through Friday after 2:00 PM EST will usually ship the following business day. All other orders are normally processed the same day, except for Shabbat and Jewish holidays.

Order Status

To check the status of a prior order, please review the Order Status page in your account.

Returns & Guarantees

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you may return it for a refund. If the order received free shipping, the refund may be reduced by the original shipping and handling cost.

All returns must be in clean, unused, resalable condition to receive a refund. To arrange a return, please contact us.

Privacy & Security

We respect the privacy of our customers and use the information provided through our website only for ordinary store purposes, such as processing orders, communicating about purchases, and improving our service.

Payment information is handled through secure checkout providers and is not stored by The Jewish Learning Group. We do not sell customer information. Like most websites, our site may use cookies or basic browser information to help the site function properly and improve the shopping experience.

Site Errors

Occasionally, the website may not function properly with certain computers, browsers, or settings. If this happens, try quitting and restarting your browser, such as Chrome, Edge, or Safari, and make sure your browser is set to accept cookies.

If you are still unable to complete your order, please try visiting the site again later. For additional help, please contact us.